SUPPORT

HOW CAN WE HELP?

Find answers, report issues, and get the support you need to enhance your gaming experience.

Categories

Account & Profile

Registration, login, and profile settings

Tournaments & Competitions

Rules, registration, and prizes

Technical Issues

Platform errors and troubleshooting

Billing & Payments

Purchases, refunds, and subscriptions

Community Guidelines

Rules, moderation, and reporting

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Our support team is ready to assist you with any questions or issues you may have.

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Your Activity

SUPPORT

HOW CAN WE HELP?

Categories

Account & Profile

Tournaments & Competitions

Technical Issues

Billing & Payments

Community Guidelines

Can't find what you're looking for?

Account & Profile

Tournaments & Competitions

Technical Issues

Discover

Your Activity

HOW CAN WE HELP?

Categories

Account & Profile

Tournaments & Competitions

Technical Issues

Billing & Payments

Community Guidelines

Can't find what you're looking for?

Account & Profile

How do I create an account?

I forgot my password. How can I reset it?

How do I change my username or profile picture?

Can I link my gaming accounts to my Battlefy profile?

How do I delete my account?

Tournaments & Competitions

How do I register for a tournament?

What happens if I miss my match time?

How are tournament prizes distributed?

Can I create my own tournament?

What should I do if I encounter a cheater during a tournament?

Technical Issues

The platform is running slowly or crashing. What can I do?

I'm having issues with the voice chat during tournaments. How can I fix this?

The tournament bracket isn't updating correctly. What should I do?

How do I optimize my streaming settings for tournaments?

The match check-in button isn't working. How can I check in?